Privacy, in plain language.

Effective September 10, 2026. SurfRewind is operated by Rightek I.T. Services Ltd. This notice describes the free Windows beta, this website and our Fire TV testing program.

Your library stays yours.

SurfRewind connects to Plex and the media servers you select to sign in, read your permitted libraries and play media. Plex and those server operators receive the requests needed for these features, under their own policies. SurfRewind does not provide or host your movies, shows or commercial collection.

The Windows app keeps its library catalog, settings, saved looks and connection information on your PC. Plex credentials stored by the Windows app are protected using Windows-backed encryption. Local commercial files are read from the folder you choose, not uploaded to SurfRewind.

Website downloads and updates.

Cloudflare hosts this website and our downloads. Requests necessarily include technical information such as your IP address and browser or app request headers. Cloudflare processes request information to deliver and protect these services.

We count installer download requests by date and release filename. These aggregate counters do not store IP addresses, email addresses or device identifiers, and are not a count of unique people or installations. By default, Windows checks our download service shortly after opening and every six hours while running. You can disable automatic checks in Settings → Windows updates, or check manually there. Checks do not download or install an update without your choice, and do not upload your library or viewing history.

This website does not use advertising trackers or a third-party marketing analytics script. The Windows beta has no automatic crash-report or viewing-history upload to us.

Purchases and email.

Windows theme purchases and newsletter signup are not enabled in this beta launch. You do not need to create a SurfRewind account or provide payment details to use the free app. We will update this notice before enabling customer accounts, purchases or email subscriptions.

Amazon handles account and transaction processing for Fire TV store testing. Where its test purchase features are used, the app communicates with Amazon to check product availability and purchase ownership. Amazon has its own privacy and account policies.

Contacting us and your choices.

If you email support, we receive your email address and the information you choose to send. We use it to respond and investigate your request. Please do not send passwords, Plex tokens, link codes or payment details. You can ask us to delete support correspondence, subject to records we need to keep for legal or security reasons.

You can unlink Plex in the app and revoke app access through Plex. Uninstalling Windows SurfRewind preserves its local data so reinstalling or upgrading does not erase your setup. To remove that data too, close SurfRewind and remove the SurfRewind Desktop folder under your Windows account’s AppData\Roaming folder. Contact us if you need help.

Questions or privacy requests: info@rightek.ca.